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Using LinkedIn for Business

Using LinkedIn for business should be a key part of your marketing strategy to help you communicate to your target audiences, which ultimately helps with generating new business leads.

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The importance of a marketing culture

Bev Cook, Managing Director of Simple Marketing Consultancy, explains why in today’s multi-connected and multi-channel world, it is more important than ever for businesses to be marketing led and have a marketing culture.

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Moments of Truth – Mystery Shopping

Having just read a book first published in 1990 by Jan Carlszon who transformed the fortunes of Scandinavian Airlines (SAS) it set us thinking about customer touch points – the moments of truth when customers form their very first impression.

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